Legends Barbershop accepts returns and exchanges within [insert number] days of the date of delivery for eligible products.
To be eligible for a return or exchange, the product must be unused, unopened, and in its original packaging with all tags and labels intact.
To initiate a return or exchange, please contact our customer service team at 087 630 1663 to request a Return Merchandise Authorization (RMA) number.
Please include the RMA number on the outside of the package and ship the product back to us at the address provided by our customer service team.
2. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 days.
Please note that shipping and handling charges are non-refundable, and you will be responsible for paying for your own shipping costs when returning the product.
3. Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer service team immediately upon receipt of the item.
We may require photo evidence of the damage or defect to process a refund or exchange.
If the product is deemed to be damaged or defective, we will provide a replacement or issue a refund, including shipping costs, if applicable.
4. Non-Returnable Items:
Certain products are not eligible for return or exchange, including but not limited to:
Products that have been used, opened, or altered from their original condition.
Personalized or customized products.
Clearance or sale items.
Gift Cards
Downloadable items
5. Lost or Stolen Packages:
Legends Barbershop is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order.
We recommend contacting the shipping carrier to file a claim for lost or stolen packages. You may also contact our customer service team for assistance.
6. Contact Us: If you have any questions, concerns, or inquiries regarding our Return and Refund Policy, please contact us at orders@legends-barber.com or 087 630 1663.
Thank you for shopping at Legends Barbershop.
Kits
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